Privacy Policy for EservOne

This Privacy Policy explains how EservOne collects, uses, and protects your personal information when you use our platform.

Effective Date: July 9, 2025
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Jump to any section of our privacy policy
1. Information We Collect
2. How We Use Your Information
3. Sharing of Information
4. Cookies and Tracking
5. Data Retention
6. Your Rights
7. Data Security
8. Children Privacy
9. International Data Transfers
10. Changes to This Policy
11. Contact Us
1. Information We Collect
We collect various types of information to provide and improve our services.

Personal Information

  • Full name
  • Email address
  • Phone number
  • Profile photo
  • Address or location
  • Payment and billing details
  • Identification documents (if applicable)

Usage Data

  • IP address
  • Device and browser type
  • App and site usage patterns
  • Booking and transaction history
  • Communications made through the platform

Location Data

Collected with your permission to enable features like real-time service tracking.

2. How We Use Your Information
We use the data we collect to provide and improve our services.

Core Services

  • Create and manage your account
  • Enable service bookings and payments
  • Allow communication between users
  • Send service updates and promotional messages
  • Respond to support requests

Platform Improvement

  • Improve user experience and platform functionality
  • Detect fraud and ensure platform security
  • Meet legal and regulatory requirements
3. Sharing of Information
We may share your information in limited circumstances as described below.

With Other Users

Name, location, and profile during a booking

With Trusted Vendors

Third-party vendors for payments, hosting, and analytics

Legal Requirements

With law enforcement or government agencies when legally required

Business Transfers

In case of a company merger, acquisition, or asset sale

We do not sell your personal information to third parties.

4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience.

Authentication & Security

  • Authenticate users
  • Maintain session security

Analytics & Personalization

  • Analyze traffic and usage patterns
  • Personalize content

You can adjust your browser settings to manage cookies.

5. Data Retention
We retain personal data only as long as necessary for specific purposes.
  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
6. Your Rights
You have certain rights regarding your personal information.

Data Control Rights

  • Access, update, or delete your data
  • Object to processing
  • Withdraw consent at any time

Complaint Rights

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us.

Request Account Deletion
7. Data Security
We take data protection seriously and implement comprehensive security measures.

Security Measures

  • Encryption (SSL/TLS)
  • Access controls and secure storage
  • Regular monitoring and system audits

Security Notice

Despite our efforts, no system is entirely immune to security risks.

8. Children's Privacy
Our services are not intended for children under 13 years of age.

EservOne does not knowingly collect information from children under 13.

If we become aware of such data, we will delete it immediately.

9. International Data Transfers
Your data may be processed in countries outside your own.

Your data may be processed in countries outside your own, including Canada and other jurisdictions.

By using EservOne, you consent to such data transfers.

10. Changes to This Policy
We may revise this Privacy Policy from time to time.

Updates will be posted here and effective as of the date of posting.

You should review this policy regularly.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.

Contact Information

Company: EservOne

Email: Sundayodeniyi@eservone.Microsoft.com

Response Time

We aim to respond to privacy inquiries within 30 days.

For urgent matters, please use our support email.

Contact Privacy Team
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